PRIVACY POLICY
PRIMOX TRADE INC. PRIVACY POLICY
LAST UPDATED: 2026-08-03
1. OVERVIEW
At PRIMOX TRADE INC. (the “Company”, “we” or “us”), we use our website and
other internet-based tools for the following purpose:
Accelerating Hispanic exporters' cost-effective access to Canada within through
our integrated consulting and import platform, offering strategic access to buyers,
flawless regulatory compliance, and low-risk execution in Canada.
We are required to collect and retain information about the people and
companies that access and use the website (“Users” or “you”). This Policy applies
to our privacy practices on all communications between the Company and Users,
including but not limited to communication via:
1. the Company website (including the website hosted at primoxtrade.com and
any other web domain used by the Company to communicate with users now
or in the future);
2. any mobile, computer, or tablet-based application currently offered by
Company or developed in the future by the Company; and
3. all other services provided by the Company, as described on the Website
(Items 1 to 3 are collectively referred to as the "Website").
This Privacy Policy (“Policy”) sets out how we use, protect, collect and preserve
information submitted by Users, including User information gathered by our
technology. This Policy should be read in conjunction with any Terms of Use or
policies available on the Website.
By accessing or submitting any information through the Website, you are
agreeing to the terms of this Policy. You are prohibited f rom accessing or using
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the Website unless you fully understand and agree to this Policy and all Terms of
Use available for review on the Website.
If you have any questions about this Policy, please contact us by sending an email
with your questions to advisory@primoxtrade.com before accessing or entering
any information on the Website.
2. INFORMATION ABOUT USERS WE COLLECT AND STORE
When you choose to create an account on the Website, we will collect and retain
all personal identifying information submitted to us.
We will take steps to protect the information submitted to us by Users and we will
not disclose any personal identifying information without the consent of Users,
unless otherwise set out in this Policy.
Personal identifying information may include but is not necessarily limited to:
The definition of "Personal Information" encompasses many things that may not
seem very personal at first. But Personal Information is an intentionally broad
term. It includes anything that could be used to help identify a person. For
example, an email address is Personal Information because it can be used to track
down the owner of that address. Other pieces of information, like name, age,
address, or phone number, are also Personal Information.
When your website collects Personal Information of any sort, you are required to
clearly disclose the company's use of that information and obtain users' consent.
This is why a detailed Privacy Policy is necessary for operating most websites.
There can be strict legal consequences for failing to disclose the types of
information your website is collecting and the ways that information is being
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used. So it is best to be completely transparent in the Privacy Policy and allow
users to fully understand your company's data collection strategy.
Additional data collection
Websites routinely collect more information than just the data manually entered
by their users. Most websites have built-in tools to capture additional information
about their users' location, their software and hardware configurations, and the
amount of time they spend on the website before clicking elsewhere. These
additional pieces of data can be very valuable to a company. However, just like
Personal Information, users are entitled to know what information is being
collected. The Privacy Policy must provide clear details on this additional data
collection, including what information is being collected and the purpose of that
data collection.
We will not use personal identifying information to contact you for any reason
unrelated to your use of the Website or for commercial reasons unrelated to the
business of the Company. Except with your consent or where required by law, we
will not provide personal identifying information to any third party.
3. UPLOADING PERSONAL INFORMATION
In order to facilitate their interactions on the Website, Users are able, where they
deem appropriate, to upload information including personal identifying
information. Users should only upload information to the extent that such
information enhances their experience of using the Website.
4. ADDITIONAL DATA COLLECTED
To learn about your experience as a User and to make periodic improvements to
the Website and our business, we may collect and retain certain information. We
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will automatically record information about your activity on the Website. This may
include your Internet Protocol (IP) address, operating system, geolocation
information, locale preferences, identification numbers associated with your
computers and mobile devices, your mobile carrier, date and time stamps
associated with transactions, system configuration information, metadata, and
other electronic interactions with the Company and the Website.
5. COOKIES
To facilitate the collection of information and to enhance the experience of Users
of the Website, we use cookies which may be stored on Users’ computers and/or
devices so that we can recognize Users when they return. You may set your
browser to notify you when you receive a cookie or to not accept certain cookies.
However, changing such settings may result in you not being able to use the
Website, either in its entirety or certain features.
Using cookies, you may have the option to allow us to save your user ID and login
password for future logins to the Website.
Cookies that are stored on your computer and/or device after visiting the Website
may be recognized for advertising purposes and to show you targeted
advertisements after you visit the Website.
For more information on the cookies we use or to opt-out, please contact us at
advisory@primoxtrade.com.
6. REMARKETING
We may engage in "remarketing" activities using third-party services, which may
include but are not limited to Google Ads, Google Analytics, and Facebook. By
using the Website, you consent to allow us to provide information to third-party
service parties who may present you with advertisements about the Company
after you visit the Website. We will provide third-party providers of remarketing
services with the minimum amount of information required to facilitate
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remarketing, and in no circumstances will Company provide any personal
identifying information to third-parties for the purpose of remarketing.
7. PERMITTED USES OF DATA
We use data collected f rom the Website for various purposes, including to:
provide the Website to you and accompanying customer support; notify you
about updates and changes to the Website; prevent and address technical issues
with the Website; monitor usage of the Website.
Without restriction, we may use any information you submit through the Website
for any purpose we deem appropriate so long as it is anonymous and stripped of
any and all personal identifying information.
We may use the data collected f rom the Website, devices, browsers, and any
other sources, for its own purposes, both related to and unrelated to improving
the Website.
8. LEGAL BASIS FOR PROCESSING PERSONAL IDENTIFYING INFORMATION
We may process your personal identifying information for a number of reasons,
including:
performing a contract with you relating to the Website;
you have provided us consent to do so;
fulfilling a legal obligation;
fulfilling our legitimate interests, which are not overridden by your rights;
for payment processing purposes.
9. ACCESSING, CORRECTING & DELETING YOUR PERSONAL INFORMATION
If you wish to access or amend your personal information or to request that we
permanently delete your personal information f rom our servers, please send an
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email to advisory@primoxtrade.com. We will ensure your personal information is
accessible, amended and/or deleted in a reasonable time after receiving that
request. Deleting such information may require us to terminate any account you
may have created in its entirety and prevent you f rom using the Website.
So long as your account remains active, we will preserve your personal
information in accordance with the Policy.
You may decline to share certain personal information with us, in which case you
may not be able to use the Website, either in its entirety or certain features.
If you have not accessed your account for a total of 1 years, we may terminate your
account, without notice, along with any personal information retained by us.
When deleting your information, whether by request or due to inactivity, we will
use standard electronic means to remove your personal information f rom our
files.
We will also retain any and all information that we are required to retain under
any applicable laws for the full duration of time required under those laws.
10. KEEPING YOUR DATA SECURE
We will store your information in electronic format on industry-standard servers
that we have selected. Except where required to do so by law, we will not store
your personal information in any physical or paper-based format.
The servers we select to store information engage security software and generally
accepted standards to protect personal information. The software used by these
servers is intended to prevent unauthorized access or improper use.
However, no security system is perfect and there is always a risk of unauthorized
parties accessing your personal information. Therefore, we make no guarantees or
representations as to the technical or legal compliance of the servers we use. We
cannot guarantee the complete protection and security of your personal
information.
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Our servers may be located outside of Canada, and thus are potentially subject to
the privacy and security laws in force in other countries. If you have concerns
about your personal information being stored electronically in foreign
jurisdictions, please contact us before proceeding to use the Website.
11. SECURITY BREACHES
In the event the personal information of a User is disclosed as the result of any
breach of security of the Website or its servers, regardless of who is at fault, we
will take steps to advise all known affected Users within 5 days of learning of the
breach.
12. THIRD-PARTY APPLICATIONS
To provide an enhanced experience to Users, including to track conversions and
analytics, we may engage services and features controlled by third-parties. We
cannot control or dictate how any third-party application you use in conjunction
with the Website, now or at any point in the future, will treat any personal
information you transmit through their servers when using the Website. We
advise you to contact these parties directly to review their privacy policies.
Without limitation, the Company uses or may use the following third-party
applications and services in conjunction with the Website:
WIX, GOOGLE AMONG OTHERS
By using any of these third-party application to interact with the Website, we will
not be given access to your login credentials, user name, password, payment
information, or any information you may provide directly to these applications.
13. USE OF WEBSITE BY MINORS
The Website is not intended to be accessed by persons under the age of 18. The
Company does not engage in any marketing efforts aimed at children or minors.
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Persons under the age of 18 are prohibited f rom using the Website in any manner
or providing any information to Company. In the event Company is provided with
any information, including personal identifying information, relating to a minor,
that information will be immediately deleted without notice.
14. DISCLOSURE OF PERSONAL INFORMATION
In certain situations, we may be required to disclose personal data in response to
lawful requests by public authorities, including to meet national security or law
enforcement requirements.
We may disclose your personal information to third parties:
1. In the event that we sell or buy any business or assets, in which case we may
disclose your personal data to the prospective seller or buyer of such business
or assets.
2. If the Company or its assets are acquired by a third party, in which case
personal data about Users may be one of the transferred assets.
3. If we are under a duty to disclose or share your personal data in order to
comply with any legal obligation, or in order to enforce or apply our Terms of
Use; or to protect the rights, property, or safety of the Company, our Users, or
others. This includes exchanging information with other companies and
organizations for the purposes of f raud protection and credit risk reduction.
15. USER REFERRAL SERVICE
You can choose to provide us with the names and email addresses of individuals
or organizations that you feel would be interested in learning more about our
products and services. When you choose to engage this service, we may send a
preliminary email to each address provided to us, inviting the contact to visit our
website. We continue to store the contact details in order to track the success of
our referral service.
16. AMENDING THIS POLICY
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This Policy may be updated and amended f rom time to time. We reserve the right
to change this Policy at any time, and any amended Policy is effective upon
posting to the Website. We will make efforts to communicate any changes to this
Policy we deem material, in our sole discretion, via email or notifications on the
Website. Your continued use of the Website will be deemed acceptance of any
amended Policy.
17. CONTACT US
We encourage you to send us questions and inquiries on this Policy and the steps
we take to keep your personal information secure. Please send us an email:
advisory@primoxtrade.com
We will respond to all inquiries on the Policy within 7 days.
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